At The Stone and Tile Company Ltd we are committed to offering a fast, reliable, nationwide delivery service. Our Kerbside service will arrive by a third-party courier on a pallet and will be delivered to the nearest accessible location. For orders under 25kg we use a national Parcel Courier service.

All orders must be examined on delivery and any shortages, damages or other discrepancies must be detailed on the delivery note and reported to us within 48 hours. Please check your delivery within 48 hours of receipt and ensure any discrepancies are raised by email or phone during this period.

All pallet orders will be delivered by a 26 tonne tail-lift lorry. If access to the property is restricted then please contact us prior to ordering. All deliveries are kerbside drops. While every effort will be made to deliver your product to the nearest available point, obstructions such as steps, lifts, hills or gravel paths/drives may require the delivery to be made to the nearest possible alternative location. Please advise or discuss any restricted access at the time of ordering.

Goods will not be broken down or discharged by the driver. Please asses the weight of your order as the boxes can be heavy, so we do advise that precautions may need to be made when needing to move the goods from the pallet or crate.