Delivery Information

Spend over £299 and you could be eligible for FREE NEXT DAY DELIVERY* on all of our products when you place your order before 2pm. Not needing it next day? You can either select an economy delivery, or select a working day on our calendar that works for you! Please refer to our delivery information page for further Terms and Conditions.

We like to keep our delivery costs transparent, so rather than adding the delivery change into the cost of the tiles, we add this cost at check out. We monitor our prices regularly to ensure that in most instances your overall basket price will be highly competitive compared to all major retailers.

All deliveries are calculated by weight and delivery post code distance from our warehouse so you can simply estimate your delivery once you have added your product selection to YOUR BASKET and select from a next day service or economy services. Please note that some postcodes will only have an economy option as this is owing to the distance from our warehouse to the final destination.

Please provide a mobile telephone number, as you will receive a text on the delivery day when your order has been loaded onto the delivery vehicle and a further ETA.

Samples - Samples are sent with Royal Mail  & DPD on a 24 hour service

Parcel Courier  (Under 20kg)

All parcel courier deliveries are sent with DPD. Please provide a mobile telephone number, as you will receive a text on the delivery day with an estimated time of delivery. The driver with photograph the parcel at your property as proof of delivery. Deliveries are Monday to Friday. Please note: some area post codes will not automatically quote for this service so please call 01530 811118 for a delivery quotation.

Select Your Day & Next Day Delivery (20kg+)

Pallet Deliveries (over 20kg) -   Next day deliveries will be made the day after you receive your dispatch notification.

Economy Delivery (over 300kg)

Your delivery will be made within three days from when you receive your dispatch notification, day 1 being the day after dispatch. Please note that some areas will be 4-5 working days owing to the distance from our warehouse. As the delivery is on an open schedule we do request for you to provide the correct contact details so the driver and ourselves can contact you to update you on your delivery.

Please note that delivery to remote areas and island postcodes will incur a £60 per pallet surcharge up to and including 4 pallets.

All pallet deliveries are an open delivery window from 8.30am-6.00pm. Therefore we ask that there is somebody available at the delivery address to sign for the goods. This is a ‘Kerbside’ service which will arrive by our 3rd party haulier. All deliveries will be on a pallet and delivered to the nearest accessible location. We do everything to make sure our deliveries are on time and delivered on our customers selected day/dates, however in rare cases, a delivery could be unsuccessful therefore cannot offer a guaranteed service, so we do advise to arrange for your tile delivery in advance of any scheduled works.

Customer Collection

If you prefer you can collect your order from our warehouse. Please call our sales team on 01530 811118 to make the necessary arrangements.

Please refer to our Delivery Information Page for further information, prior to ordering.